Friday, June 25, 2010

Rigorous testing made fun

Partners Gary and Paul are so proud of their service they sometimes go to extreme lengths to ensure their products reach the highest standards their customers expect.

This sometimes means rigorous test-runs.

The Dell D610 is designed for people on the move, and is one of their most popular refurbished notebooks, being a high quality durable laptop suitable for business and home use.

The key words here are “on the move”. So to prove the D610’s capability Gary sent Paul on a mini road trip.

Where am I going then Gaz? asked Paul.

How about Glasgow?

Glasgow? Why Glasgow?

Dunno, says Gary, does it matter?

Paul shrugged his shoulders. Suppose not (although he did get the sense Gary was trying to get rid of him for the day).

So off he went, his Dell Latitude slung over his shoulder, Glasgow-bound.

Keep in touch, said Gary. This is a road test mate, not a jolly away day.

What he meant was, “no chatting up the ladies”.

Paul looked dejected. Since Giselle the traffic warden had gone, he was feeling pretty lonely. An away day road trip was just what he needed – after all part of the adventure of an away day was hoping you might catch the eye of a beautiful stranger.

9.30am: Birmingham Train Station. Paul gets his ticket, has twenty minutes to wait, grabs himself an espresso and logs on to call Gary.

On my way, he types.

Okay, replies Gary.

Paul logs off, takes a glug of coffee, looks up, and sees a smiling face.

Hello, says Paul…

10.00am: The train to Glasgow arrives.

But Paul doesn’t get on. There is no sign of him.

Gary doesn’t hear from him until 12noon.

On the train, says the message.

Okay, Gary types back. How’s the Dell holding up?

Fine, says Paul. The AC power adapters and battery are working well, the Intel Centrino 1.7 Ghz processor is up to scratch, the four ports are working perfectly, and the 40 gig hard drive is performing exceptionally. It’s a big thumbs up Gaz. And it’s compact silver appearance is getting some admiring looks too.

I hope you’re behaving yourself, says Gary.

Course I am, replies Paul, relax. It’s businessmen who are doing the admiring.

4pm: The train from Birmingham arrives at Glasgow.

I’m here, says Paul.

Okay, says Gary. Nice work. Hurry back.

Okay, Paul replies. There’s a train home in ten minutes.

4.10pm: The train to Birmingham departs.

4.30pm: Paul arrives back at the Eflex Computers offices.

Gary is bewildered.

What the hell?

I didn’t go, explains Paul. I didn’t get on the train to Glasgow.

What? Gary exclaims.

I bumped into Giselle earlier when having my espresso. She was meant to be going to a traffic warden’s convention in Wales. But we spent the day together at Birmingham zoo instead.

But…!

Relax. It was a good day. Giselle wants a cheap laptop, and I’ve sold ten D610’s to the zoo.

Gary shook his head, that Paul, never ceases to amaze him…

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